Order Fulfillment Status
check placed order
Every Customer who places an order with us has the ability to quickly verify its status. To do so, simply complete the simple form, where you fill out email address and order number.
Once the form is accepted, you will see about the current status of the order. If the order is not found, the user will be notified - in such a case, please check the accuracy of the provided information.
We understand how important it is for you to track your order, so we want this process to be as clear and convenient as possible. This is to ensure you can enjoy shopping in our store with confidence and without worries about receiving your order. The order verification process is simple and intuitive, designed with your convenience in mind.
Feel free to use our order status check form, and if you have any questions or concerns, we are here to help!
To check the status of your order, you need to input
Order statuses
- status [0] - the order has been placed through the online store
- status [1] - payment for the shipment has been recorded (order being processed)
- status [2] - order has been sent - soon the GLS/InPost courier will arrive
- status [3] - shipment has been canceled - please contact us
Order Number
check placed order
Currently, your order has the status:
Shipment Dispatch Date:
First, check what's happening with your shipment at the company's website GLS
To contact the courier company check the nearest branch and phone number of the courier company GLS .
When contacting GLS/InPost courier, please use the package number:
From our side, shipments are dispatched every business day; the rest depends on the couriers GLS.
Please prepare the exact amount for the GLS courier in cash - Thank you!
Shipment Dispatch Date:
First, check what's happening with your shipment at the company's website GLS
To contact the courier company check the nearest branch and phone number of the courier company GLS
When contacting GLS/InPost courier, please use the package number:
From our side, shipments are dispatched every business day; the rest depends on the couriers GLS
Shipment Dispatch Date:
First, check what's happening with your shipment at the company's website InPost
To contact the courier company InPost check the nearest branch and phone number of the courier company
When contacting GLS/InPost courier, please use the package number:
From our side, shipments are dispatched every business day; the rest depends on the couriers InPost
If you want to completely cancel the order, click the link below:
How to proceed when receiving a shipment?
Check the package upon delivery: It's best to ensure as soon as possible that the shipment is not damaged or "tampered with." Inspect it upon receipt from the courier. The courier will wait for this verification, and if you suspect damage, do not accept the package.
Look for labels: Damaged packages are usually marked with special company tape with the GLS/InPost logo and branch number. These tapes are applied to packages at sorting centers if they were damaged.
If you notice damage: If you find damage, carefully fill out a damage report with the courier. It's important to specify the type of packaging, such as cardboard, bubble wrap, or foam filler - all this must be accurately described.
Alternative - do not accept the package: If you don't want to deal with formalities related to a damaged shipment, it's best to simply NOT ACCEPT THE PACKAGE. In this case, notify us as the sender so we can resend the shipment. We will handle the claim to avoid burdening our customer.
