Order Status
Check Your Order
Every customer who places an order in our store, can quickly check its status. All you need to do is complete a simple form, providing the order number and email address.
After its submission, you will see information about the current processing stage of specific order. If your order is not found, you will be notified - in such a case, please check the accuracy of the entered data.
We understand how important it is for you to track your order, so we want this process to be as transparent and convenient as possible. Everything is designed to ensure that you can enjoy shopping in our store without any worries and with confidence in receiving your order. The order verification process is simple and intuitive, designed with your convenience in mind.
We invite you to use our order status checking form, and if you have any questions or concerns, we are here to help!
To get information about the status of your order, you need to enter
Order statuses
- status [0] - order has been placed through the website
- status [1] - payment for the shipment received (order in progress)
- status [2] - shipment has been sent - please wait for the GLS/InPost courier
- status [3] - order has been canceled - please contact us
Order Number
Check Your Order
Your current order status is:
Shipment Dispatch Date:
First, check the status of your shipment on the company's website GLS
To contact the courier company, check the nearest branch and phone number of the courier company GLS .
When contacting the GLS/InPost courier company, please use the parcel number:
From our side, shipments are sent every working day; the rest is in the hands of the couriers. GLS.
Please prepare the exact amount in cash for the GLS courier - Thank you!
Shipment Dispatch Date:
First, check the status of your shipment on the company's website GLS
To contact the courier company, check the nearest branch and phone number of the courier company GLS
When contacting the GLS/InPost courier company, please use the parcel number:
From our side, shipments are sent every working day; the rest is in the hands of the couriers. GLS
Shipment Dispatch Date:
First, check the status of your shipment on the company's website InPost
To contact the courier company, InPost check the nearest branch and phone number of the courier company
When contacting the GLS/InPost courier company, please use the parcel number:
From our side, shipments are sent every working day; the rest is in the hands of the couriers. InPost
If you want to completely cancel the order, click the link below:
How to Handle Package Delivery?
Check the package upon delivery: It's best to quickly ensure that the package shows no signs of damage or tampering. Conduct an inspection upon receipt from the courier. The courier will wait for this verification, so if you have any suspicions, do not accept the package.
Look for markings: Damaged packages are usually marked with a special company tape with the GLS/InPost logo and branch number. These tapes are used to seal packages in sorting centers if they have been damaged.
If you notice damage: If you discover damage, please fill out the damage report together with the courier. It is important to include the type of packaging, such as whether it's cardboard, bubble wrap, or Styrofoam - all of this must be described in detail.
Alternative - do not accept the shipment: If you do not want to deal with the formalities related to a damaged shipment, it is best to simply DO NOT ACCEPT THE PACKAGE. In this case, inform us as the sender so that we can resend the shipment. We will handle the complaint in this situation to avoid inconveniencing our customer.
